Reference

Terms Conditions That Govern Your Account

Before you open an account or make any deposit through JazzCash, Easypaisa, or Raast, these terms set out exactly what we expect from you and what you can expect from us.

Account eligibility rulesJazzCash, Easypaisa & Raast deposit termsWithdrawal verification processAccount suspension policyPakistan-region access conditions
score808live Terms Conditions That Govern Your Account
HOW WE APPLY THESE TERMS

Account Security, Data & Policy Enforcement

These terms exist to protect both sides of the account relationship. Here is how we put the key obligations into practice on our end — from how your account data is handled to how disputes about term application are reviewed.

Account Data Retention

We retain account data for as long as your account is active and for the period required under applicable rules. You may request a summary of the data we hold by contacting support with your account ID.

Wallet Verification Under These Terms

Deposits via JazzCash, Easypaisa, or Raast are matched to your registered account name. If the sending name does not match, the deposit is held pending manual review — this is a terms requirement, not a discretionary step.

Account Suspension Process

Where these terms are breached, we follow a documented review before suspending an account. You'll receive written notice of the reason and a window to respond before any final action is taken.

Requesting a Terms Change or Clarification

You can request clarification on any clause via live chat or email. If you disagree with how a term has been applied, raise it through our formal dispute path described in the Help Centre.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a term has been applied to your account incorrectly, reach out through one of the channels below. We aim to respond to terms-related queries with specific reference to the clause in question, not a generic reply. Have your account ID and the relevant section number ready when you write in.

Team online

Live Chat

Use the live chat widget while logged in to raise a terms query directly. Reference the section number and your account ID so our team can pull the right context quickly.

Email Support

Write to our support address for formal terms disputes or requests for a written record of how a specific clause applies to your account.

Account Help Centre

The Help Centre inside your account dashboard lists common terms questions with clause references, so you can check before raising a direct query with the team.

Common Questions About These Terms

These are the questions we see most often about how our terms work in practice — account eligibility, payment conditions, and what happens when a term is disputed.

Yes. Every deposit method — JazzCash, Easypaisa, Raast — is covered by these terms. The sending wallet name must match your registered account name or the deposit is held for review.

We update the revision date at the top of the page whenever terms change. For material changes affecting your account, we send a notice to your registered contact before the change takes effect.

We follow a documented review process first. You'll receive written notice of the specific breach and a window to respond. Account suspension without prior notice is reserved for serious or repeat violations.

Access depends on local law and is available only in eligible regions where it is permitted. It is your responsibility to confirm that using the platform is lawful in your specific location before opening an account.

Contact support via live chat or email with your account ID and a data summary request. We'll respond with the relevant account data held under our retention policy.

Raise it through the formal dispute path described in the Help Centre inside your account dashboard. Reference the clause number and include your account ID for the fastest resolution.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.